iIA

Questions and Answers

Free AI micro-courses for libraries.

The iIA

What is eLibro iIA?

The Innovation and Artificial Intelligence Unit (iIA) is eLibro's initiative to promote the responsible adoption of AI in libraries and in educational and cultural institutions. Its focus is critical, responsible and human-centered AI.

What services does iIA offer?

iIA offers three service lines:
• Free micro-courses: 2-hour live, topic-introductory sessions with a learning certificate. Open to the entire library community.
• Specialized courses: in-depth programs with guided practice, small groups, personalized feedback and institutional deliverables ready to use. From US$56.
• AI implementation: human-centered consulting and implementation of AI services for libraries (ChatBots, cataloging, discovery, analytics, governance), with full knowledge transfer.

What else does iIA do besides training?

Besides courses and external consulting, iIA:
(1) implements AI solutions within eLibro to improve the platform and user experience;
(2) guides eLibro's transition toward a continuous innovation model; and
(3) offers customized, exclusive programs for institutions.

How do I contact iIA?

Email iia@elibro.com including your name, institution, country and the reason for your inquiry. For institutional proposals use the subject “Institutional iIA proposal”.

Free Micro-courses. What they are and how they work.

What is an eLibro iIA micro-course?

A free 2-hour live session, introductory by topic, with a learning certificate upon successful completion of the assessment. All sessions are held via Microsoft Teams (webinar version).

Are there prerequisites or a mandatory order?

No. Each micro-course is independent and does not require prior courses or technical knowledge. In some cases basic tools are recommended, but they are not mandatory.

How many micro-courses are scheduled for 2026?

For the first half of 2026 there are 9 micro-courses scheduled, each on a different topic. The full calendar with all dates and registration links is published at elibro.com/en/iia-micro-cursos

What is the relationship between a free micro-course and a specialized course?

Each micro-course introduces a topic in 2 hours. If you want to go deeper, there is an associated specialized course that develops the topic across multiple sessions with guided practice and institutional deliverables. In the micro-course table you will see the “Advanced Course” column indicating which paid course corresponds to each micro-course.

Are the sessions recorded?

No. Micro-course sessions are not recorded under any circumstances. If you cannot attend live, consult the records available in NotebookLM. If a session is canceled for any reason, it will be rescheduled on another date and an email will be sent to registered participants to inform them.

Registration

How do I register for a micro-course?

1) Go to: https://elibro.com/en/iia-micro-cursos.
2) Choose the micro-course you are interested in.
3) Click the Registration button.
4) The Microsoft Teams registration form will open with your local time already converted.
5) Complete the form and accept the calendar invitation sent to your email.

When are the registration forms enabled?

The full semester calendar is published from the start with all registration links. You can register for any micro-course in the semester at any time, as long as seats are available.

Will I receive a link to join the session?

Yes. After completing the registration form, you will receive a personal link by email to join the Microsoft Teams session. This link is personal and non-transferable: do not share it, since it will be used to confirm your participation and manage the issuance of your certificate.

I want to take several micro-courses. Is there a single registration?

No. You must register separately for each micro-course you want to take. Each one has its own registration form.

Are seats limited?

There may be a maximum capacity. If a micro-course is full, we invite you to register for another topic or write to iia@elibro.com to be notified of future editions.

Can you register me by email?

No. Due to data protection regulations, each person must complete their own registration form directly in Microsoft Teams.

Schedule and time zones

What is the schedule for the micro-courses?

Wednesdays from 9:00 to 11:00 AM (Colombia time, GMT–5). On the Microsoft Teams registration page, you will see the time automatically converted to your local time zone before completing your details.

There used to be two time slots (Wednesday and Thursday). What changed?

For the 2026-I semester, sessions were unified into a single time slot: Wednesdays from 9:00 to 11:00 AM (GMT–5). This decision simplifies logistics and brings the community together in one session.

Quick reference table by country (GMT-5)
Country / Region Wednesday
Colombia, Peru, Panama, mainland Ecuador (GMT–5) 09:00 to 11:00
Mexico (Mexico City), Costa Rica, Guatemala, Honduras, El Salvador, Nicaragua 08:00 to 10:00
Bolivia, Venezuela, Dominican Republic, Puerto Rico (GMT–4) 10:00 to 12:00
Paraguay, Chile (winter, GMT–4) 10:00 to 12:00
Paraguay, Chile (summer, GMT–3) 11:00 to 13:00
Argentina, Uruguay, Brazil (Brasília) (GMT–3) 11:00 to 13:00
Spain (CEST, summer) 16:00 to 18:00
Spain (CET, winter) 15:00 to 17:00
Specialized courses may have different schedules and days depending on the course. Check the calendar at elibro.com/iia-cursos

Assessment and Certificate

How do I obtain the certificate for a micro-course?

To obtain the certificate, you must meet two conditions:
• Live attendance: be connected for at least 80% of the live session.
• Passed assessment: successfully complete the Microsoft Forms assessment with more than 80% correct answers.
Both conditions are mandatory. Certificates are not issued for attendance only or assessment only.

How much time do I have to complete the assessment?

The assessment form will be open from the day after the micro-course and up to 15 calendar days afterward. After that period, the form closes automatically and will not be reopened.

Can I retake the assessment if I do not reach 80%?

Yes. You may complete the form as many times as you want within the 15-day window. Only the attempt with the highest number of correct answers will be considered (including the personal data entered in that specific attempt).

What should I be careful about when completing the assessment?

The personal data you enter in the assessment form is what will appear on your certificate. Write your full name and email exactly as you want them to appear on the diploma. Responsibility for entering this information correctly is 100% on the participant. eLibro will not correct data entered incorrectly due to oversight or for not carefully reading the instructions in each field.

When will I receive the certificate?

The certificate will be issued between 30 and 60 calendar days after the micro-course. It will be sent directly to the email address you provided in the assessment form. Add iia@elibro.com and santiago@elibro.com to your contacts to prevent the message from going to spam.

Do you reissue certificates if I entered my name or email incorrectly?

No. We only reissue certificates if the error was made by eLibro. If the participant entered the data incorrectly, the certificate is issued exactly as the form was completed.

What happens if I miss the 15-day deadline without completing the assessment?

Assessment forms are not reopened, and certificates are not issued after the deadline closes. We invite you to register for future micro-courses.

Is minimum attendance required for certification?

Yes. You must be connected live for at least 80% of the session time. This is verified automatically through Microsoft Teams.

Records (NotebookLM)

What do the records include?

The full class transcript, the sources used, and AI artifacts (summaries, concept maps, source-based questions) organized in a Google NotebookLM notebook.

How do I access the records?

With a free Google account (Gmail or created with any email). NotebookLM notebooks remain open and are updated at the same link when new editions of the topic are available. Links to the records are available in the session table on the micro-courses page: elibro.com/iia-micro-cursos

Do the records replace live attendance?

No. The records are a complementary resource for reviewing content. Certificates are only issued to those who attend live and complete the assessment. The records do not provide access to the assessment form or the certificate.

Open sessions on social media

Are any micro-courses streamed on social media?

Exceptionally, yes. Some sessions may be streamed openly through our social media channels (Facebook, Instagram, X, LinkedIn, or YouTube). These sessions are open and do not require prior registration. The recording remains available on the social network where it was streamed.

Do social media sessions grant a certificate?

Yes, under the same conditions. Certificates are only issued to those who attend the live stream and successfully complete the assessment form within the deadline. The form link is shared at the end of the live stream. Watching a later recording does not grant a certificate.

Where can I follow eLibro on social media?

Facebook: @mundoelibro · Instagram: @elibro.oficial · X (Twitter): @eLibro_com · LinkedIn: @elibro-oficial · YouTube: @eLibroBibliotecaVirtual (links are in the footer of this page)

Technical Support Microsoft Teams (Webinar)

How do I join from the desktop app (recommended)?

1) Install Microsoft Teams (Windows/Mac) and close other video calls.
2) Open the “Join webinar” email.
3) Choose Open Microsoft Teams.
4) In Settings → Devices, test Speaker (test call), Microphone, and Camera (in Webinar mode, attendee cameras are usually not published).
5) Select Join now. It is normal to wait in the lobby and enter muted.

How do I join from a browser?

Click Join webinar → Continue in this browser → Allow microphone/camera → ⋯ More → Settings → Devices to choose Speaker and Microphone → Join now. Use updated Edge/Chrome and headphones.

How do I join from mobile?

Install Microsoft Teams, open the email link → Open in Teams → Join as guest (name) → Allow microphone. Tap the screen to view controls (Mic, Speaker, ⋯ More, Chat, Q&A if enabled).

I can’t hear audio. What should I do?

Increase system volume. In Teams, open ⋯ More → Settings → Devices and change Speaker (run a test call). In Windows/macOS, verify the output device. In the browser, allow Sound/Microphone (lock icon) and check that the tab is not muted.

Others can’t hear me or I can’t enable the microphone.

In Webinar mode, attendees are usually muted by design. Use Chat or Q&A. If you are assigned as a speaker, choose the correct Microphone in Devices and unmute.

I can’t see my camera.

This is normal in Webinar mode: attendee cameras are not published. If you will present, check system permissions and enable it.

I can’t see the presenter’s shared screen.

Maximize the window or open the Presentation/Content tab. If it keeps “loading,” leave and rejoin, close other video calls, switch networks, or use the app.

I can’t find the Chat or Q&A button.

They may be disabled by the organizer. On desktop, look for 💬 or ❓; if they do not appear, open ⋯ More. On mobile: ⋯ More → Chat/Q&A.

I can’t join (invalid link or error).

Use the latest email and verify the time slot. Paste the link into a new tab or try incognito mode. If you see “The event has not started,” wait until the exact start time. If you see “Capacity full,” try the other slot. If your network blocks access, use mobile data or the app.

I’m stuck in the lobby.

This is normal. Keep the window open until the host admits you.

Audio or video is choppy.

Close apps using camera or bandwidth, move closer to the router or use Ethernet; try another network or disable VPN.

I can’t find the invitation.

Check Spam and search for “Microsoft Teams,” “Teams Webinar,” or the micro-course title. If you still can’t find it, register again at elibro.com/iia.

Privacy and personal data

What do you use my data for?

To manage your registration, send invitations and reminders, track attendance, issue certificates, and—according to our privacy policy—promote eLibro products and services.

Where can I review the privacy policy?

At elibro.com/privacy
All information shared with eLibro is governed by this policy and the data use terms established there.

Where are the records hosted?

In NotebookLM (Google), which has its own terms and policies. By accessing it, you accept those conditions.

Is my registration data shared with third parties?

We do not share your data with third parties beyond what is necessary to provide the service (Microsoft Teams for sessions, Google for records). Please refer to our privacy policy for more details.

Your Library. Your Evolution.